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RUCKUS
One
AI-driven converged network assurance, service delivery and business intelligence platform. Manage multi-access public and private enterprise networks, make better business decisions, and deliver exceptional user experiences — from a single pane of glass.
Contact UsRUCKUS One takes the complexity out of deploying and managing your multi-access public and private enterprise network. Intuitive, intent-based workflows enable expedited provisioning, management, and control across multiple sites via a single pane of glass. Configure once, deploy everywhere — making it simple and intuitive to provision and manage your network with speed and accuracy.
RUCKUS One delivers purpose-driven networks by providing a range of capabilities across key industry verticals, focusing on meeting the specific needs of those industries. Whether it's managing guest experience for Hospitality or identity management tailored to Education, RUCKUS One delivers the features that matter most for your business.
With flexible subscription tiers and flexible deployment models, RUCKUS One enables you to deploy future-proof networks simply, reliably, securely, and at cloud-scale. A native mobile app lets you provision, manage, and monitor the whole network from anywhere. A complete RESTful API enables automation, custom dashboards, and third-party integrations including Ekahau and Hamina RF planning tools.
AI Engine
Autonomous Networking with IntentAI™
RUCKUS IntentAI is a network management framework focused on automation of functional objectives and goals, approved by the user and delivered through an easy, intuitive interface. Each feature, or intent, presents a binary choice with corresponding outcomes — explained in simple language along with the potential tradeoffs. Once the user executes an intent, RUCKUS' AI engine takes over and manages the action for as long as it remains active.
IntentAI learns the desired network behaviours and focuses on maintaining the optimal configuration to continuously meet required key performance indicators. The result is significant simplification of day-to-day network management through more powerful AIOps, explainable AI (XAI) in simple language, and a steady move toward autonomous network assurance — freeing human resources and lowering operational costs.
Platform Features & Capabilities
Core PlatformAI-Driven Network Assurance
RUCKUS AI monitors the network for service-affecting issues around the clock. Once an incident is identified, it is prioritised based on network impact and corrective actions are offered for remediation. Lowers both Mean-Time-to-Identification (MTTI) and Mean-Time-to-Recover (MTTR), saving troubleshooting time and minimising expensive network outages.
High Performance Wi-Fi
Wi-Fi 7 (802.11be) and Wi-Fi 6(e) (802.11ax) APs with patented BeamFlex® and ChannelFly® technologies deliver better performance in challenging RF environments. Supports 30–50% more clients per AP than competitive solutions. AI-driven Radio Resource Management minimises co-channel interference. Full WPA2/WPA3 support including OWE and OWE Transition mode.
Multigigabit ICX Switching
Low-latency, non-blocking multigigabit RUCKUS ICX switches ensure excellent throughput for the most demanding applications. Zero-touch deployment and configuration with configuration templates. Unique stacking capabilities simplify management. Multigigabit, high-capacity PoE switching enables next-generation wireless deployment. ICX 7xxx and 8200 Series supported.
Secure Network Access & Policy Management
Secure network access for every user, every device, on any network. Workflow-driven support for BYOD, guest, and IT-owned devices including headless and IoT. Robust security policy engine with full visibility and control. Flexible enrollment management for highly customised device onboarding. Supports LDAP, SAML, Active Directory, 802.1X, DPSK, DPSK3, WPA2/WPA3, Cloudpath, and Hotspot 2.0.
Built-in Service Catalog
A built-in service catalog enables IT to easily extend the platform at the click of a button. Services include captive portal, DPSK, DHCP, syslog, SD-LAN, and more. Future expansion includes delivery of third-party services. MSP services such as Guest and Resident Portals are also available. RUCKUS Edge services integrate directly from the catalog.
Automatic Service Validation
Automatically validates service levels without overlay sensors. Access points act as virtual clients to identify possible service disruptions — often before they affect users. Tests include WLAN, LAN, and WAN connectivity; EAP, RADIUS, DHCP, and DNS validation; ping, traceroute, and upload/download speed tests. Define your own SLAs and measure against them.
Client Troubleshooting
Simple, flexible search and a holistic client troubleshooting page give a complete picture of client experience for connectivity and user experience diagnostics. Covers successful, slow and failed connections; disconnect events; roaming events and failed roams; connection quality (RSSI, MCS, client throughput); and network incidents affecting users. End-to-end client to AP to switch visibility with trace routing.
Business Insights & Reporting
Industry-specific KPI reports and customisable dashboards via Data Studio. Extensive report options including traffic reports by venue, AP, switch, SSID, and radio; application visibility; and unique client counts. Up to 12 months of stored data for long-term trending analysis (Professional tier). Real-time and historical client information, network health, and usage trends at a glance.
Zero-Touch Provisioning & Mobile App
Zero-touch AP and switch provisioning with bulk addition. Scheduled automatic firmware updates with per-venue AP firmware control and per-switch/stack firmware control. Native mobile app enables provisioning, management, and monitoring from anywhere — including barcode scanning to register devices, push notifications for network issues, and on-the-go captive portal customisation.
Licensing
Tiered Subscription Model
RUCKUS One delivers a flexible subscription model with two tiers — Essentials and Professional — enabling customers to adopt features aligned with their business needs. Both tiers are 100% device agnostic and include streamlined SKU management, in-cloud activations, and licensing management tools for MSPs.
Essentials
Everything needed to configure, operate, and manage the network including basic troubleshooting. Data retention up to 1 month. Includes reporting, zero-touch provisioning, secure access, and service catalog.
Professional
Includes all Essentials features plus advanced AI assurance, advanced analytics, AI recommendations, and extended data retention up to 12 months. Ideal for larger or more complex deployments.
End Customer
Licenses owned and managed directly by end customers. Available in 1, 3, 5, and 7-year terms for both Essentials and Professional tiers per networking device.
Partners / MSPs
Partner-owned Professional licenses. Available in 1, 3, and 5-year terms. Bulldog partner SKUs also available. Includes flexible management of license pools and cloud-scale MSP capabilities.
Summary of Benefits
Why RUCKUS One
Single Pane of Glass
Unified management of Wi-Fi, switching, and IoT across multiple sites. Configure once, deploy everywhere. Intuitive UI reduces dependence on specialised IT staff.
Autonomous Network Management
IntentAI learns desired behaviours and maintains optimal configuration automatically. Reduces day-to-day management burden through powerful AIOps and explainable AI.
Reduced Unplanned Downtime
AI-enabled detection and prioritisation of complex network issues. Lowers MTTI and MTTR. Instant notifications via SMS, push, or email. End-to-end client visibility.
Industry-Leading Wi-Fi Performance
BeamFlex® and ChannelFly® deliver 30–50% more clients per AP versus competitive solutions. Wi-Fi 7 and Wi-Fi 6(e) support for the most demanding environments.
Purpose-Driven for Your Vertical
Hospitality, Service Provider, MDU, and Education capabilities built in — not bolted on. Industry-specific KPIs, workflows, and management models out of the box.
Flexible Subscription Licensing
Essentials and Professional tiers. 1, 3, 5, and 7-year terms. 100% device agnostic. Streamlined SKUs, in-cloud activation, and full MSP license pool management.
Enterprise-Grade Security
Role-based access control, MFA, encrypted data in transit and at rest. Full SIEM/XDR support via Webhooks. Client traffic switched locally — only control traffic goes to the cloud.
Full API & Open Integrations
Complete RESTful API with all UI features supported programmatically. Ekahau and Hamina RF tool integration. Postman and Python collections available on GitHub.
Cloud-Native at Global Scale
Microservices architecture hosted across North America, Europe, and Asia. ISO27001 and SOC-1/2/3 certified. 99.9% SLA. Rapid feature delivery via loosely coupled architecture.